Conflict Without Chaos: Navigating Conflict in a Small Team

• Workshop Room 1

In a small business, conflict doesn’t just stay in one department—it affects everyone. Small business owners and staff must learn to navigate tension, resolve disagreements quickly, and foster a culture of open communication.

Presented by:

Jen Fry from JenFryTalks Headshot Photo at Small Business Expo

Jen Fry JenFryTalks

Jen Fry (she/her) is a powerhouse speaker, TEDx presenter, and Sports Geographer specializing in conflict, leadership, and organizational culture. She helps leaders rethink conflict, embrace tough conversations, and implement real, actionable strategies for lasting change. As the founder of JenFryTalks, Dr. Fry transforms conflict from an obstacle into a catalyst for trust, innovation, and stronger teams. She equips organizations with the tools to navigate high-stakes conversations, dismantle barriers, and create inclusive, high-performing environments. A practitioner as well as a thought leader, Dr. Fry has worked with Fortune 500 companies and elite sports organizations, bridging the
Jen Fry (she/her) is a powerhouse speaker, TEDx presenter, and Sports Geographer specializing in conflict, leadership, and organizational culture. She helps leaders rethink conflict, embrace tough conversations, and implement real, actionable strategies for lasting change. As the founder of JenFryTalks, Dr. Fry transforms conflict from an obstacle into a catalyst for trust, innovation, and stronger teams. She equips organizations with the tools to navigate high-stakes conversations, dismantle barriers, and create inclusive, high-performing environments. A practitioner as well as a thought leader, Dr. Fry has worked with Fortune 500 companies and elite sports organizations, bridging the gap between conflict resolution, power dynamics, and systemic change. Beyond conflict and culture, she is a tech innovator and entrepreneur, bringing firsthand experience in leadership, innovation, and disruption. Her expertise in building successful ventures provides audiences with practical tools to navigate challenges in an evolving world. Dr. Fry doesn’t just speak on conflict—she transforms the way people engage with it, turning discomfort into action and hesitation into leadership.
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