5 Ways Small Businesses are Using CRM to Increase Sales and Customer Engagement

• Workshop Room 2

Surya, Senior Customer Success Manager from Zoho, discusses five inspiring case studies of small business owners seeing success after adopting CRM software in their day-to-day business operations. Surya will also walk you through the key aspects businesses should look for in CRM solutions to skyrocket your sales and customer engagement efforts.

Presented by:

Surya from Bigin by Zoho CRM Headshot Photo at Small Business Expo

Surya Bigin by Zoho CRM

Surya is an experienced Customer Onboarding leader with over 10 years of experience in the SaaS industry. He currently heads the onboarding and implementation programs for Zoho's customer experience suite of products. Outside work, you can find him riding his favorite motorcycle, and exploring new places. You can connect with Surya via email at surya@zohocorp.com
Surya is an experienced Customer Onboarding leader with over 10 years of experience in the SaaS industry. He currently heads the onboarding and implementation programs for Zoho's customer experience suite of products. Outside work, you can find him riding his favorite motorcycle, and exploring new places. You can connect with Surya via email at surya@zohocorp.com
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